Background

  • EAP experience since 1986.
  • Joint Union-Management programme experience.
  • Awareness of organizational, management and union dynamics.
  • Developed Emergency Response Teams and Responded to Critical Incidents – especially in the Airline Industry
  • Provided consultations to unions and management during mergers, downsizing, and layoff.
  • Developed and implemented proactive workshops on change, uncertainty, team building, conflict resolution, and stress management.
  • Helped setup Transition Centre for laid off employees and provided workshops on job search and interviewing skills.
  • Strong network with other EAPs.
  • Actively involved as a Board of Directors member for the Professional Associations (EAPA, EASNA).
  • Involved in the development of International Standards for EAP.
  • Consulted by other organizations who wanted to develop EAPs.
  • Professional Resource database throughout the world (Extensive network throughout Canada, including small bases).
  • Responded to numerous critical incidents.
  • Invited to present at various conferences.