Background

• EAP experience since 1986.
• Joint Union-Management programme experience.
• Awareness of organizational, management and union dynamics.
• Developed Emergency Response Teams and Responded to Critical Incidents – especially in the Airline Industry
• Provided consultations to unions and management during mergers, downsizing, and layoff.
• Developed and implemented proactive workshops on change, uncertainty, team building, conflict resolution, and stress management.
• Helped setup Transition Centre for laid off employees and provided workshops on job search and interviewing skills.
• Strong network with other EAPs.
• Actively involved as a Board of Directors member for the Professional Associations (EAPA, EASNA).
• Involved in the development of International Standards for EAP.
• Consulted by other organizations who wanted to develop EAPs.
• Professional Resource database throughout the world (Extensive network throughout Canada, including small bases).
• Responded to numerous critical incidents.
• Invited to present at various conferences.